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Frequently Asked Questions

Everything you need to know about Meridian Chapters.

We answer the questions our clients actually ask — not the ones we wish they'd ask.

MERIDIAN INSIGHT

One price. No surprises. No decisions.

Everything is included. Everything is handled.

Service & Pricing

What's included in the monthly fee?
Everything. Channel access, hardware, curation, support. One price, no surprises.
Is there a minimum contract?
No. Use it as long as it works for you. Cancel without complications.
Can I pause the service during off-season?
Yes, pausing is possible by arrangement. We understand seasonality in hospitality and adapt to how venues actually operate.
Do you offer custom channels?
Yes, custom channels are available for certain types of venues. Curation is based on the space's purpose, not personal taste.
What's the difference between Meridian Essential and Meridian Professional?
Meridian Essential is designed for a single space or zone. Meridian Professional supports multiple zones with different music schedules within the same venue.

99.9% uptime. Automatic updates. Zero maintenance on your side.

Technical

How does the device connect?
The device connects via internet and outputs to your existing audio system. Installation is simple and requires no IT expertise.
What happens if the internet goes down?
Music continues. The device has backup that ensures continuity. Your guests never hear silence.
Is it compatible with my existing sound system?
Yes, it works with most professional and commercial sound systems. No equipment replacement is required.
Can staff change the music?
No. That's the whole point. Consistent atmosphere, no staff improvisation.
How are updates handled?
Updates are handled automatically and require no action from the client.

LICENSING ACROSS EUROPE

It's not equally simple everywhere.

Every country has its own rules. We know them all.

Simple
Moderate
Complex

Croatia

PRO ZAMP

1 invoice

Switzerland

PRO SUISA

1 invoice

Netherlands

PRO Buma/Stemra

1 invoice

Austria

PRO AKM

1 invoice

United Kingdom

PRO PRS/PPL

2 invoices

Germany

PRO GEMA

1 invoice

France

PRO SACEM

1 invoice

Spain

PRO SGAE

1 invoice

Italy

PRO SIAE + SCF

2 invoices Dual invoicing!

Licensing responsibilities

Meridian licenses the music it supplies. Venue-specific public-performance permissions and collecting-society fees may still be required and remain the operator's responsibility where applicable.

Legal & Compliance

Is this legal for business use?
Meridian licencē savu piegādāto mūziku. Konkrētajai vietai vajadzīgās publiskā izpildījuma atļaujas un kolektīvā pārvaldījuma organizāciju maksas joprojām var būt nepieciešamas un attiecīgajos gadījumos paliek operatora atbildība.
What about AKKA/LAA licensing?
Our model is built for lawful music playback in hospitality. Details are clearly explained before activation.
Do I need separate licenses for different zones?
It depends on the venue structure. With Meridian Professional, this is clearly defined upfront.
What if I already pay AKKA/LAA directly?
That doesn't exclude using Meridian Chapters. We help align things without duplication.
Can inspectors verify compliance?
Yes, the system is transparent and can be clearly explained during inspections.

EIROPĀ

Lūk, kas notiek.

1

Brīdinājums

Pienāk vēstule.

2

Pārbaude

Tiek noteikts datums.

3

Sods

Tiek izrakstīta summa.

4

Tiesa

Sākas process.

Vai vienkārši

Noejiet no šī ceļa, pirms tas kļūst par problēmu.

Meridian izved jūs no šīs trajektorijas.

Meridian licencē savu piegādāto mūziku. Konkrētajai vietai vajadzīgās publiskā izpildījuma atļaujas un kolektīvā pārvaldījuma organizāciju maksas joprojām var būt nepieciešamas un attiecīgajos gadījumos paliek operatora atbildība.

VIESNĪCAS UN RESTORĀNI, KAS MUMS UZTICAS

Kas izmanto Meridian Chapters?

Hotel Split logo
Hotel San Canzian logo
Hotel Martinis Marchi logo
Safir Hoteli Amphora logo
Hotel Briig logo
Hotel Mooesy logo

RISINĀJUMU SALĪDZINĀJUMS

Kā izvēlēties pareizo mūziku Jūsu uzņēmumam

Dažādu fona mūzikas risinājumu salīdzinājums

Salīdzinājums, ko viesmīlības komandas izmanto, izvēloties fona mūzikas sistēmu.

Dažādu mūzikas risinājumu salīdzinājums viesmīlības nozarei, ieskaitot CD, TV mūziku, Spotify un Meridian Chapters
Risinājums Iestatīšana Uzturēšana Daudzveidība Skaņas kvalitāte Automatizācija Likumība Drošība
CD atskaņotājs
Slikti Manuāls
Slikti Augsta
Slikti Ierobežota
Brīdinājums Pamata
Slikti Nav
Slikti Neatbilst
Slikti Personāls var mainīt
TV mūzikas kanāli
Brīdinājums Vienkārša
Brīdinājums Vidēja
Brīdinājums Vidēja
Brīdinājums Mainīga
Brīdinājums Pamata
Slikti Neatbilst
Slikti Reklāmas, personāls var mainīt
Spotify Premium
Labi Viegla
Labi Zema
Labi Augsta
Labi Laba
Slikti Ierobežota
Slikti Neatbilst, nav komerciālas licences
Slikti Personāls var mainīt atskaņošanas sarakstus

Velciet, lai redzētu vairāk →

Ja vēlaties mūziku, kas darbojas pati, Meridian ir vienīgā sistēma.

MERIDIAN INSIGHT

The most common complaint we hear about background music: 'It was too loud.'

The second most common: 'We didn't even notice it was there.'

We aim for the second.

UVID

The right answer isn't always more information. Sometimes it's less worry.

Still have questions?

Feel free to reach out — we're happy to help.

Contact us