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Your lobby already has a sound.

We help you design it — before it designs itself.

One system. All zones. No licensing guesswork.

Most hotels play music. Few consider what it's saying.

WHAT GREAT ATMOSPHERE ENABLES

Friends in genuine conversation sharing moment of connection

The welcome

Golden hour atmosphere with warm light and magical feeling

The energy

Staff member providing caring professional service moment

The stillness

Hotel lobby at dusk with warm ambient lighting

Before guests notice anything — they feel something.

MERIDIAN INSIGHT

The playlist changes. The experience fragments. The complaints stay.

Staff pick what they like. Guests notice what they don't.

In most hotels, music is managed by whoever is nearest to the speaker. Which means it isn't owned — only inherited. The result: an atmosphere that shifts with the shift. Mornings feel different than evenings — but not by design.

THE GUEST JOURNEY

Sound follows the guest, not the space.

When it doesn't, the brand quietly dissolves between zones. Each zone has its own character. Music ties them all into one experience.

1

Arrival

Welcome without pressure

A gentle tempo that signals: no rush here.

2

Check-in

Focus and calm

Quiet enough for conversation, present enough for comfort.

3

Corridors

Transition without void

A backdrop that prevents silence from becoming discomfort.

4

Room

Intimacy and control

The guest chooses. The system suggests.

5

Restaurant

The rhythm of meals

Morning calls for different energy than evening.

6

Spa

Deep stillness

Music barely heard, but deeply felt.

7

Bar

Evening energy

Rises with the night. Never crosses into noise.

8

Departure

The final impression

Same welcome, only quieter. The last moment is remembered.

The system doesn't play music. It replaces daily decisions with intent.

THE HARD TRUTH

Atmosphere rarely fails loudly.

It fails by drifting.

No one decides to create inconsistency.

It happens when music is left to habit, convenience, or whoever happens to be present.

The result isn't chaos — it's subtle erosion.

  • A lobby that feels different depending on the shift.
  • A bar that never quite settles into its evening rhythm — shorter stays, lower RevPAR.

A 1% drop in guest satisfaction due to "mood inconsistency" can represent thousands in lost RevPAR annually.

When atmosphere has no owner,

time becomes the deciding factor.

And time is not neutral.

ONE SYSTEM. EVERY ZONE.

Hotel lobby with warm evening atmosphere

The welcome

Hotel bar with evening ambiance

The energy

Spa entrance with calming atmosphere

The stillness

WE UNDERSTAND

Spotify is familiar. Convenient.

Most venues start there.

REALITY

Consumer services aren't licensed for commercial use.

This isn't a matter of choice — and when it fails, responsibility doesn't fall on the playlist. It falls on management.

THE PATH FORWARD

Same ease.

Complete coverage Zero risk

No change in habits. Just peace of mind.

COMPARISON

Not the same thing.

PLAYLIST SERVICE

You choose

You manage

You worry

You adjust

You hope

You absorb the risk

ATMOSPHERE SYSTEM

We decide

We manage

We design

We anticipate

We fit

We are responsible

A playlist service gives you music. An atmosphere system gives you one less thing to think about.

Perspective comparison

COMMON MISCONCEPTION

"Guests want to choose the music."

THE REAL CHOICE

Guests want to forget there's a choice. If they notice it, the system has already failed.

Choice creates cognitive load. A flawless atmosphere removes it. The best hotel lobbies feel inevitable — including their sound.

MERIDIAN CHAPTERS FOR YOUR HOTEL

Multiple Zones, One Control

Manage music in every area of your hotel from one place. Each zone can have its own channel and schedule.

Lobby & Reception

A welcome that sets the tone

Jazz / Crooner Lounge Covers

Restaurant & Bar

Elegant backdrop for dining

Smooth Jazz Italian Classico

Spa & Wellness

Therapeutic sounds for relaxation

Spa / Wellness Classical

Pool & Terrace

Summer vibes for outdoor spaces

Pool / Beach Lounge Covers

Control everything from one interface — no technical knowledge required.

Hotel lobby with cohesive ambient lighting

Systems thinking. One sound, many spaces.

QUESTION

When a guest closes their eyes in your lobby — what do they hear? And would it sound the same tomorrow?

If the answer changes depending on who's working, that's not atmosphere. That's chance. And chance doesn't build brand.

IN EUROPE

This is what happens.

1

Warning

A letter arrives.

2

Inspection

A date is scheduled.

3

Fine

An amount is issued.

4

Court

Proceedings begin.

Or simply

Step off this path — before it becomes a conversation.

Meridian removes you from this trajectory.

No drama. No risk. Just peace of mind.

Elegant hotel lobby at evening with ambient lighting and guests relaxing in watercolor style
Elegant hotel lobby at evening with ambient lighting and guests relaxing in watercolor style

Atmosphere

The sound of arrival

Before guests notice anything specific, they feel something. That feeling — warm, professional, unhurried — is not accidental. It's designed. And it starts the moment they step through the door.

THE UNSPOKEN CONFLICT

Staff and guests never want the same music.

No one argues with a professional system.

Most venues discover this friction shows up as...

Quiet frustration when someone else chooses

Constant debates about volume

Requests for "just one more song"

Staff removing headphones when the boss is away

When no one present chooses the music, no one present is blamed for it.

With Meridian Chapters, these disappear:

  • – the need for daily decisions
  • – "rescuing" the atmosphere on the fly
  • – debates about music with staff
  • – worry about interruptions and ads

What remains is a space that simply works.

WHY US

Benefits for your venue

Multi-zone control

Lobby, restaurant, bar, spa — each zone gets its own atmosphere. One system, zero coordination.

Time-of-day adaptation

Morning calm shifts to afternoon warmth to evening energy. Automatically. Without anyone touching a button.

No staff improvisation — and no emotional energy spent correcting it.

No more 'can you change the music?' No personal playlists. No debates. Just consistency.

Complete compliance

All licensing handled. ZAMP, HDS, everything. One invoice, zero risk.

WHAT GETS HANDLED

Hotel lobby with consistent evening atmosphere

The arrival

Hotel bar with curated ambiance

The evening

Spa entrance with calming atmosphere

The calm

Fine dining interior with candlelit tables

Every space tells its own story.

SOLUTION COMPARISON

How to Choose the Right Music for Your Venue

Comparing different background music solutions

A comparison hospitality teams use when choosing a background music system.

Comparison of different music solutions for hospitality including CD, TV music, Spotify, and Meridian Chapters
Solution Setup Maintenance Diversity Sound Quality Automation Legality Safety
CD Player
Poor Manual
Poor High
Poor Limited
Warning Basic
Poor None
Poor Not compliant
Poor Staff can tamper and change
TV Music Channels
Warning Simple
Warning Moderate
Warning Moderate
Warning Variable
Warning Basic
Poor Not compliant
Poor No control over content, ads, staff can tamper
Spotify Premium
Good Easy
Good Low
Good High
Good Good
Poor Limited
Poor Not compliant, no commercial licence
Poor Staff can change playlists

Swipe for more →

If you want music that works on its own — Meridian is the only system.

Elegant hotel corridor with guest walking, warm lighting and premium atmosphere
Elegant hotel corridor with guest walking, warm lighting and premium atmosphere

"Every zone tells its own story. We help you tell it consistently."

Hotel terrace with outdoor seating overlooking Mediterranean sea at golden hour
Hotel terrace with outdoor seating overlooking Mediterranean sea at golden hour

Transitions

The evening shift

When the sun sets, energy shifts. Guests move from lobby to bar, from daylight to candlelight. The music should follow — rising gently without anyone adjusting a dial.

LICENSING ACROSS EUROPE

It's not equally simple everywhere.

Every country has its own rules. We know them all.

Simple
Moderate
Complex

Croatia

PRO ZAMP

1 invoice

Switzerland

PRO SUISA

1 invoice

Netherlands

PRO Buma/Stemra

1 invoice

Austria

PRO AKM

1 invoice

United Kingdom

PRO PRS/PPL

2 invoices

Germany

PRO GEMA

1 invoice

France

PRO SACEM

1 invoice

Spain

PRO SGAE

1 invoice

Italy

PRO SIAE + SCF

2 invoices Dual invoicing!

Meridian handles this.

No matter where you operate, we manage all licensing administration.

"Since switching to Meridian, we stopped thinking about music. That's exactly what we wanted. Our lobby sounds like our lobby now — not like whoever's working that day."

Marina Kovač

Hotel & Spa Split

HOTELS AND RESTAURANTS THAT TRUST US

Who Uses Meridian Chapters?

Hotel Split logo
Hotel San Canzian logo
Hotel Martinis Marchi logo
Safir Hoteli Amphora logo
Hotel Briig logo
Hotel Mooesy logo

RESEARCH

What feels subtle can still be measured.

Decades of academic research show connections between sound and guest behavior.

Guests stay longer when music fits the space.

Research suggests that matched tempo and volume can extend time spent in a venue. The effect is subtle but consistent.

Journal of Consumer Research, Milliman (1986)

Appropriate music correlates with higher spending.

Studies note a correlation between carefully selected music and increased spending. The link is not causal, but observed across multiple studies.

Psychology & Marketing, North et al. (2003)

Sound shapes perception of professionalism.

Guests often unconsciously connect sound environment quality with overall service quality. Silence or mismatched music can diminish impression.

Journal of Business Research, Areni (2003)

These findings represent a review of academic literature. Results vary by context.

Luxury hotel pool area with sun loungers and guests relaxing under umbrellas
Luxury hotel pool area with sun loungers and guests relaxing under umbrellas

"Luxury is consistency. Every morning, every evening, every guest."

Elegant hotel corridor with soft lighting

Trusted by hotels who understand atmosphere.

POWERED BY BARIX PROFESSIONAL AUDIO

Technology you don't notice. Music you do.

Professional Barix streaming hardware — the same technology trusted by airports, luxury retail, and broadcast studios.

What Disappears

  • The fear of silence
  • The staff playlist debate
  • The "Music isn't working" phone call
  • The drive to the venue to fix it

You plug it in. Music takes care of itself.

Broadcast-grade hardware
Barix RetailPlayer - Professional streaming device
Shipping
From Germany, 3-5 days
Installation
Plug & play, 10 min
Configuration
Remote, by our team
Reliability
99.9% uptime
🇩🇪 EU Fulfillment

THE MERIDIAN CLOCK

The music is already planned

Every hour. Every mood. Without your involvement.

Refreshing & Positive
Chill acoustic Indie instrumental
Light & Calming
Lounge Bossa nova
Comfortable & Casual
Jazz-pop Acoustic covers
Chill & Elegant
Deep house Nu-jazz
Sophisticated & Elegant
Modern jazz Soulful lounge
Quiet & Calming
Ambient Downtempo

Fully automated — no staff intervention required.

RECOMMENDED CHANNELS

Perfect music for you

Jazz / Crooner

Elegant & Nostalgic

Lobby, Fine Dining

Lounge / Covers

Chill & Familiar

Afternoon service, Bars

Classical

Sophisticated & Timeless

Premium venues

Spa / Wellness

Ambient & Calming

Spa, Treatment rooms

FROM MORNING TO NIGHT

Bright breakfast terrace with morning light

Dawn

Pool area with afternoon ambiance

Afternoon

Hotel exterior at night with warm lighting

Evening

Meridian principle

MERIDIAN PRINCIPLE

The best system is one you forget exists.

Our device connects to your existing speakers. No apps to learn. No daily decisions. No staff training. Just sound that follows your schedule — and adapts when you're not looking.

What disappears when the system works

SCENARIO Licensing inspection arrives
RELIEF Legal Immunity. We assume 100% of the licensing liability. If they walk in, you just point to the streamer.
SCENARIO Staff plays inappropriate music
RELIEF Management Sovereignty. The atmosphere is locked to your brand standards. No 'weekend DJing' by junior staff.
SCENARIO Music cuts out during service
RELIEF Operational Continuity. Offline failsafe included — the music never stops, even if the internet does.
SCENARIO Volume complaints from guests
RELIEF Calibrated Comfort. Time-based levels set by audio professionals. No staff judgment calls required.

This will not embarrass you during service — or require saving later.

Morning hotel breakfast on Mediterranean terrace with fresh croissants and coffee
Morning hotel breakfast on Mediterranean terrace with fresh croissants and coffee

Morning

Breakfast, handled

Your guests wake to gentle instrumentals. Coffee pours. Conversations start. No one touches the music — because no one needs to. The day begins exactly as designed.

Meridian Chapters is not for venues that:

  • – want to change music every hour
  • – seek endless choice
  • – want staff to control the sound

For everyone else, there's a simpler solution.

Bright breakfast terrace with morning light

For hotels ready to move beyond guesswork.

WHAT IT LOOKS LIKE

Switching without complications.

Five steps. Your part: fifteen minutes.

  1. 1

    Setup

    15 minutes

    Number of zones, square footage, style preference.

  2. 2

    Configuration

    We handle it

    We configure everything for your space.

  3. 3

    Testing

    Listen

    Listen and confirm it works for you.

  4. 4

    Go Live

    Automatic

    The device arrives pre-configured. You just wake it up.

  5. 5

    Ongoing

    We take care

    Continuous curation and support.

Your effort

15 minutes + approval

Our effort

Everything else

No downtime. No technical skills needed. Just better sound.

10-day trial. No setup fees. Cancel anytime.

Your only commitment: fifteen minutes to tell us about your space. We handle everything else.

No demo. No pitch. Just clarity — while the experience is still yours to define.

Mediterranean terrace at golden hour

The sound of a place that knows itself.

UVID

A great hotel is remembered for how it felt. Not how it sounded.

Let's talk

Not to sell — but to remove this from your daily decisions.